Wholesale / Policies

WHOLESALE ONLY

If you already have an account then click here

We only sell wholesale.
Interested in carrying our products?
Contact us:
email: annelise@thistledowncozies.com
Phone: 1-877-890-9106 (8am-8pm Eastern)
Text: 603-890-9106
(We have a presence on facebook and Twitter - but communication through these applications is unreliable.)

OR
Just create an account on this website ( Create an account at the top of this screen)
Fill out the form (including Company name) and wait for us to approve and activate.
We verify that new customers are indeed retail businesses so if there is any doubt, including your COMPANY name and telling us about your business in the COMMENTS will speed the process up.
Activating your account may take up to a day. Calling will speed things up. 1-877-890-9106 (8am-8pm Eastern)
You will receive an email as soon as you create the account, and one when we have activated it.
YOUR ACCOUNT WILL NOT BE ACTIVE UNTIL AFTER WE HAVE VERIFIED AND APPROVED IT.

We are happy to grant accounts to aspiring tea shop owners pre-opening.

MINIMUM ORDER: $100 US

TERMS:

We ship prepaid ONLY: MC/Visa or prepaid by cheque.
If pre-paying by cheque choose that option when checking out in the shopping cart, and mail us a cheque. (made out to: "Thistledown Cozies") (mailing address is 1 Baker Road, Windham, NH 03087) We will ship after receiving the cheque.

RETURNS:

If we have made a mistake we will correct the problem as quickly as possible - with no cost to you.
If you have made a mistake, please call and arrange for an exchange. All returned items must be in pristine re- sellable condition. (A 15% restocking charge may be charged depending on how long ago you purchased the product.)

SHIPPING COSTS:

Flat rate to Continental USA: $12
Flat rate to Alaska and Hawaii: $45
Flat Rate to Canada: $75
Rest of the world: Initial rate charged on invoice is $75 - BUT - the actual rate from the US Post Office will be accurately calculated when shipping. We will contact you directly to handle the reimbursement or extra charge. If you feel at all uncomfortable doing this then please email us and we can take your order one-on-one and figure out the accurate shipping costs immediately. (email: annelise@thistledowncozies.com)

WE DO NOT DROP SHIP